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Frequently Asked Questions

a bride and groom relaxing in a rowing boat at gilpin lake house in the lake district

Here are a selection of frequently asked questions. If there is anything you would like to know about me and the service that I offer, how I work or how to make a booking please look through the following frequently asked questions.

If you can not find the answer that you are looking for please feel free to get in touch and I will be happy to help

FAQ

How do we make a booking?

01.

To make a booking there will be a deposit to pay and a photography contract to read through and sign. Once received I will then confirm your booking in writing.

I ask for a deposit to be paid as a part of the booking process. The amount of the deposit that I ask for is £250 for full day wedding photography packages. For Elopement and part day wedding photography bookings the amount of the deposit is £150. If you are booking a lifestyle photography session the deposit amount will be advised at the time of booking

Do we have to pay a deposit?

02.

Do you have insurance?

03.

I am fully insured with public liability and professional indemnity insurance, and I alos have insurance for commercial use of a drone for photography.

Do you do videography?

04.

Video is not something that I have any experience in and I very much prefer the artistry and creativity involved in taking photographs. As I don't have any real experience in videography it is not a service that I offer my clients. I am able to offer recommendations for a videographer, just let me know if you are thinking of booking a videographer and I can send you some contact details.

05.

What is a Pre-Wedding Photoshoot?

A pre-wedding photoshoot is an informal photography session that can be arranged anytime after you have made your booking up until about 6 weeks before your wedding day. The pre-wedding photoshoot can take place at a time and location of your choosing and will usually last a couple of hours. During the pre-wedding photoshoot we will be able to get to know each other a little and you’ll be able to ask any questions you have about your wedding day. The pre-wedding photoshoot is also a great way for you to see how I work and create different types of images. If you are at all nervous about having your photograph taken it’s also a good way for me to be able to put you at ease before the wedding day.

What is a Post-Wedding Photoshoot?

06.

During a post-wedding photoshoot we can go to locations that would have been impractical to get to on your wedding day. With you dressed in your wedding clothes again we can take the opportunity to create some dramatic photographs in locations that we don’t need to be too worried about getting back to your wedding guests or trying to keep your dress/suit clean. You might want to hike a fell, visit a cable or jump off a jetty. Whatever you choose to do we can capture some fun and adventurous photos to add to your wedding gallery.

Not all photographs taken will be suitable for sharing with you. For example, an average wedding will include test photos, photos were the camera has missed focus, people blinking during group photos and even a number of photographs of my feet, if I have accidentally pressed the shutter button while walking around. As a part of the editing process I will go through all of the photographs taken to remove anything that is below standard. These can then be deleted so that my time spent editing is focused on the photographs that are going to go in your wedding gallery.

Do we get all the images you take?

07.

An invoice for any remaining balance is sent 4 to 6 weeks before the date of the wedding, with payment due 2 weeks before your wedding day. I prefer not to take balance payments too early and if you would like to discuss this in more detail, just let me know so that we can arrange a time for a chat.

Can we pay you early?

08.

Do you offer a USB of images?

I don’t offer USBs. Technology is rapidly moving away from USB devices as a way of storing data. Rather than supply your photos on something that could become obsolete they are all uploaded to an online gallery. Digital copies can then be downloaded to your own storage devices, be that a physical drive or a cloud storage service.

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How do we get copies of our photos?

Once edited your photos are then uploaded to an online gallery, you will then be emailed a link to the gallery. When you first login you will be asked to enter your email and create a password. From the gallery you can download digital copies of your photographs, order printed products and chose your favourites for a wedding album.

Can we print our own photos?

11.

To print copies of your photographs yourself you will need to download hi-res copies. The hi-res copies contain more information in the file so that they can be printed at a good quality. Do bear in mind that if you are printing your photos yourself there might be some variation in colour accuracy from non-approved print labs.

Lo-res, or social media, copies of your photographs will have a watermark on them. These files are great for keeping on phones/tablets and sharing with family and friends, but they don’t contain enough information in them to produce a reasonable quality print. Whereas hi-res, or print ready, copies of your photographs don’t have a watermark on them and can be used for good quality prints. So if a photo has my logo on it, don’t try to print it.

Do the photos have a watermark or your logo on them?

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13.

What is a Same Day Slideshow?

A Same Day Slideshow is a preview of your wedding photographs that is shown at your evening reception. During the wedding breakfast I usually have time to backup all of the photos taken so far with my laptop. While that is happening I will select a few dozen highlights from the day and do some quick edits on them. These are then loaded into a slideshow that is played on a TV screen during your evening reception, giving you and your guests a sneak peak of your wedding photographs before the day is over.

14.

What happens if you are unable to attend our wedding?

In the unlikely event that I am unable to be at your wedding to photograph your day I would arrange for someone to cover me. I am a part of a close knit support network of likeminded photographers, which is where I would go to source an associate photographer to take the reins for me. After the wedding your photos would then be delivered to me so that I can take care of editing and album design. I am very lucky that I have never had to use an associate photographer. Should a situation arise where I am unable to attend your wedding this would be communicated to you at the earliest opportunity so that you are fully aware of what is going on at all times.

15.

What happens if you haven't photographed at our venue before?

Every year I get to go somewhere new be that to a new venue, a venue I've never visited before or maybe to a DIY wedding with a teepee or marque in a field. To prepare myself for somewhere new I look online to do a little research, get as much information as I can from you about the venue and and any favourite places that you might have for photos, and also by visiting the venue before the wedding day. A pre-wedding recce is always helpful and if I don't have time before the wedding I'll arrive early on the day for a look around and a chat with your wedding coordinator. Photographing at a new venue or location is always a nice surprise because I get to see it with no preconceptions, making it a blank canvas for me work in and I think that can be quite exciting.

a bride and groom having fun at surprise view above derwentwater in the lake district
a newly wed couple photographed during golden hour at merewood country house hotel in the lake district

Relaxed Wedding Photography

Lake District and Cumbria

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