Frequently Asked Questions | FAQ
Here are a selection of frequently asked questions. If there is anything you would like to know about me and the service that I offer, how I work or how to make a booking please look through the following frequently asked questions. If you can not find the answer that you are looking for please feel free to get in touch and I will be happy to help
- How do we make a booking?
To make a booking there will be a deposit to pay and a photography contract to read through and sign. Once received I will the confirm your booking in writing.
- Do we have to pay a deposit?
I ask for a deposit to be paid as a part of the booking process. The amount of the deposit that I ask for is £250 for full day wedding photography packages. For Elopement and part day wedding photography bookings the amount of the deposit is £150. If you are booking a lifestyle photography session the deposit amount will be advised at the time of booking
- Do you have insurance?
I am fully insured with public liability and professional indemnity insurance, and I alos have insurance for commercial use of a drone for photography.
- Do you do videography?
I don’t currently offer videography as a service as I very much prefer the artistry and creativity involved in taking still photographs. I am able to offer recommendations for a videographer, just let me know if you are thinking of booking a videographer and I can send you some contact details.
- What is a Pre-Wedding Photoshoot?
A pre-wedding photoshoot is an informal photography session that can be arranged anytime after you have made your booking up until about 6 weeks before your wedding day. The pre-wedding photoshoot can take place at a time and location of your choosing and will usually last around an hour or so. During the pre-wedding photoshoot we will be able to get to know each other a little and you’ll be able to ask any questions you have about your wedding day. The pre-wedding photoshoot is also a great way for you to see how I work and create different types of photographs. If you are at all nervous about having your photograph taken it’s also a good way for me to be able to put you at ease before the wedding day.
- What is a Post-Wedding Photoshoot?
During a post-wedding photoshoot we can go to locations that would have been impractical to get to on your wedding day. With you dressed in your wedding clothes again we can take the opportunity to create some dramatic photographs in locations where we don’t need to be too worried about getting back to your wedding guests or trying to keep your dress/suit clean. You might want to hike a fell, visit a cave or jump off a jetty. Whatever you choose to do we can capture some fun and adventurous photos to add to your wedding gallery.
- Do you offer a USB of images?
Technology is rapidly moving away from from small USB sticks as a way of storing data. Rather than supply your photos on something that could become obsolete they are all uploaded to an online gallery. Digital copies can then be downloaded to your own storage devices, be that a physical drive or a cloud storage service. However, if you would really like to have a USB as a keepsake I include one with the purchase of a Photo Presentation Box.
- How do we get copies of our photos?
Once edited your photos are uploaded to an online gallery, you will then be emailed a link to the gallery. When you first login you will be asked to enter your email and create a password. From the gallery you can download digital copies of your photographs, order printed products and select the photos that you would like to include in a wedding album.
- Can we print our own photos?
Yes you can and to print copies of your photographs yourself you will need to download hi-res copies. The hi-res copies contain more information in the file so that they can be printed at a good quality. Do bear in mind that if you are printing your photos yourself there might be some variation in colour accuracy from non-approved print labs.
- Do the photos have a watermark or your logo on them?
Lo-res, or social media, copies of your photographs will have a watermark on them. These files are great for keeping on phones/tablets and sharing with family and friends, but they don’t contain enough information in them to produce a reasonable quality print. Whereas hi-res, or print ready, copies of your photographs don’t have a watermark on them and can be used for good quality prints. So if a photo has my logo on it, don’t try to print it.
- What is a Same Day Slideshow?
A Same Day Slideshow is an on the day preview of your wedding photographs that is shown at your evening reception. During the wedding breakfast I usually have time to backup all of the photos taken so far with my laptop. While that is happening I will select a few dozen highlights from the day edit as previews. These are then loaded into a slideshow that is played on a TV screen during your evening reception, giving you and your guests a sneak peak of your wedding photographs before the day is over.
- What happens if you are unable to attend our wedding?
In the unlikely event that I am unable to be at your wedding to photograph your day I would arrange for someone to cover me. I am a part of a close knit support network of likeminded photographers, which is where I would go to source an associate photographer to take the reins for me. After the wedding your photos would then be delivered to me so that I can take care of editing and album design. I am very lucky that I have never had to use an associate photographer. Should a situation arise where I am unable to attend your wedding this would be communicated to you at the earliest opportunity so that you are fully aware of what is going on at all times.
- What happens if you haven’t photographed at our venue before?
Every year I get to go somewhere new be that to a new venue, a venue I’ve never visited before or maybe to a DIY wedding with a teepee or marque in a field. To prepare myself for somewhere new I look online to do a little research, get as much information as I can from you about the venue and and any favourite places that you might have for photos, and also by visiting the venue before the wedding day. A pre-wedding recce is always helpful and if I don’t have time before the wedding I’ll arrive early on the day for a look around and a chat with your wedding coordinator. Photographing at a new venue or location is always a nice surprise because I get to see it with no preconceptions, making it a blank canvas for me work in and I think that can be quite exciting.
For more info or if you have any further questions, please contact me and I will be more than happy to help.
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